Marketing & Communications Specialist

India Full-time Allows remote

In this role, you will work closely with the leadership to create a marketing and communications strategy for Quicksand, lead the communications role, ensuring our work is published, shared, cited across various channels and overall help raise visibility and awareness of Quicksand.

The role requires one to have an understanding of the practice of human centered design as you will need to actively engage with and think about how ideas, tools and domain knowledge generated in our practice can be converted into knowledge products that can engage the community at large.

Quicksand has a few digital assets - namely a website, a Medium publication, our periodic e-mailers, a video channel, project and publications microsites, social media presence across all major social networks (Instagram, Twitter, LinkedIn) and an assortment of applications we own intellectual property for, that need constant attention, upgrade and refresh. It is expected that the Marketing & Communications Specialist will take complete ownership across these assets, driving content development through to final execution, ensuring that all channels are actively putting out original content and reaching new audiences.


Specific Responsibilities

  • Drive and contribute to the process of setting the strategy and plan to raise visibility and awareness for Quicksand, driving business objectives and building a credible position for the organization.
  • Ensure that the studio's presence across the social networks is actively managed with relevant and engaging content.
  • Collaborate with project teams to ensure that project outcomes are captured, synthesised and distilled into relevant content for various outreach channels. Also, proactively identifying story opportunities within Quicksand’s work and activities.
  • Curate a bank of assets that showcase Quicksand work, thought, methods and culture and actively share these with colleagues, partners, clients and the larger community on a routine basis.
  • Build public relations to expand studio outreach, that align with our practice and area of work (both domestic and international) and seed studio thought within those.
  • Work with studio leadership to periodically publish sector specific, or practice oriented thought leadership pieces and identify and publish in relevant channels.
  • Identify and work with a team of designers, illustrators, programmers to build and publish products of the studio. These could include mobile or web applications, toolkits, publications.
  • Lead periodic content reviews with team members to better understand and evaluate content strategy and prioritize new content.


Skills Required

  • 6+ yrs of experience working in a creative environment in Marketing & Communications and/or PR.
  • Excellent English writing and verbal skills. Communications, literature or media background is a plus.
  • Proven track record in managing digital communications for an organisation, having published for both digital and print media.
  • Demonstrable exposure to human centered design.
  • Excellent writing skills and articulate, accurate, and timely communication to build and sustain momentum.
  • Strong strategic capabilities and the ability to keep an eye on the big picture while managing the details.
  • Self-directed toward excellent work outcomes, comfort level with ambiguous and sometimes unfamiliar process and way of thinking.
  • Excellent discretion, demonstrating sound judgment in dealing with confidential dialogues and information.
  • Ability to travel occasionally.
  • Well versed in Microsoft Office / Google Docs, Keynote / Powerpoint, Gmail, and very comfortable using the Internet as a research tool.


Please include a writing sample with your application and an example of a campaign or project of yours, and describe your role in the work.


About Quicksand

Quicksand ( is a leading design strategy and innovation consultancy in India, recognised globally for its expertise in user-centered design. Our work spans both for-profit and not-for-profit sectors across emerging markets, and has involved envisioning innovative new programs, products and services that are future facing, and still rooted in the everyday reality of people they aim to serve.

Quicksand was set up in 2005 in New Delhi, and now has studios in Bangalore and Goa as well. Our work over the last 14 years has contributed to a global discourse on human-centered design and design thinking— a new approach to creating solutions that are sensitive and relevant to the end user while driving business and social impact. We make this possible through our expertise in learning from the field— distilling meaning from the lives of people, communities and cultures - and applying this knowledge in building solutions that are at the intersection of business, technology and design.

Today, Quicksand consists of close to forty full-time employees and consultants with diverse profiles and qualifications - ranging from management, technology, engineering, product design, communication design, design research, new media, film and photography, sound design, social sciences and entrepreneurship.

Some of our noted clients include The Bill & Melinda Gates Foundation, Unilever, World Bank, Wellcome Trust, Nokia, Unicef, Samsung, Cisco, Google and Coca Cola.


Working at Quicksand

In the interest of full disclosure, the Quicksand office structure is likely different from what you’re used to. We are a collection of professionals with diverse backgrounds that are united by an ideology, not an industry. We are passionate about applying user-centered processes to improve people’s lives and a typical project requires everyone on the team to roll up their sleeves and dive in.

Our work tends to be a mix of collaborative as well as independent, self-driven effort. There will be times when you are asked to take on responsibilities that may fall outside of those specified in the job description and at other times you’ll be expected to lead the team on a skill or a domain you specialise in. You will have the freedom to explore, create, and push-the-envelope.

This seemingly fluid nature of operations can be rewarding and frustrating in equal measures. We expect team members to figure the balance of openness vs structure they need at work, and unlearn top-down structured approaches that they might have experienced in other organisations or previous engagements. We expect to learn as much from you as you will learn from us.

Finally, regardless of the position you are applying for, there are a few traits that define us as individuals and as a team. We value a strong work ethic and thrive in a collaborative, cross-cultural, multidisciplinary, startup environment with minimal supervision. By extension, it is part of our job profiles to reach out to people - regardless of whether they are our clients, users or partners - and build genuine, respectful relationships that can make work both meaningful and fun. We value thinking on one’s feet, being resourceful and entrepreneurial. Deadlines energise us and no matter how constraining the circumstances may be, we would never drop our standards of high quality work.


Get in Touch

In case this resonates with you, please apply via the Recruiterbox posting with your most current resume/CV, a portfolio of work samples and projects that demonstrate your skills and credentials, and links to relevant online work, personal website, and/or blog. In the course of our initial conversations, we might also require you to work on a small case study, which would help us gauge your skills and also enable you to understand our requirements better.


We look forward to hearing from you.